May Meetup- The Process of Service Design: An Overview

Post Global Service Jam, it was brought to our attention that some members would like to have an overview of the Service Design Process, how it all comes together, the larger picture. Thank you for the feedback! We were happy to oblige with hosting a session to go over the Double Diamond process while providing examples […]

Knowledge Meetups Toolkit

Creative Briefs and Design Processes

Many of us designers work with briefs, sometimes detailed, sometimes lacking. In our most recent Meetup session, from Wednesday Nov 12th, we took a look at design briefs, the problem statement, and how best to go about using a design process using service design methodologies or design thinking to work towards solutions. Using service design thinking can help […]